https://www.militarytimes.com/news/your-military/2025/11/03/va-tech-glitch-halts-gi-bill-payments-to-thousands-advocates-say/

"Two months after an IT hiccup at the Department of Veterans Affairs left a significant portion of GI Bill recipients without their anticipated payments for school and housing, some advocates have a message for the VA: Turn the GI Bill hotline back on.

Those missing payments in the wake of the rollout of a new processing system are spouses or children of veterans who have died, are missing, or have a permanent and total service-connected disability — grouped together under the VA’s Chapter 35. Up to 75,000 of these claims may be unpaid"